Reservation Policy

Asia Grand Reservation Policy

1. Reservation Guarantee

All reservations are held for 10 minutes from the scheduled booking time. We kindly request that all guests arrive on time.

– For reservations that require a credit hold, the process must be completed within the stipulated timeframe. Otherwise, the reservation will not be considered confirmed and may be released without prior notice.

– For reservations that require a deposit, the deposit must be successfully made to confirm the reservation. Otherwise, the reservation will not be considered confirmed and may be released without prior notice.

– Private room reservations must be made via our reservation hotline (6887 0010) or email (reservation@asiagrand.com.sg). Private room requests submitted through online booking platforms are not guaranteed and will only be confirmed upon direct contact and acknowledgment from our team.

2. Credit Hold / Deposit Requirement

A credit hold or non-refundable deposit is required for the following reservation types: – Reservations for 8 guests (including infants & babies) or more: $300 per table – Private room reservations: $500 per table

For private room bookings, a minimum spend on food items of $1,200++ per table or $120++ per person, whichever is higher, applies unless otherwise stated. If the minimum spend is not met, the restaurant reserves the right to charge the shortfall in the final bill.

Credit Hold: Your card details are securely collected via our reservation system to guarantee your booking. No charges will be made to your credit card at the time of reservation. The card will only be charged in the event of a no-show, late cancellation, or breach of reservation terms, in accordance with our cancellation policy. Upon successful placement of a credit hold, guests may receive a confirmation SMS. This SMS does not indicate a charge for credit holds.

Deposit: A non-refundable deposit is charged upfront to confirm the reservation and will be applied toward your final bill. Guests must spend at least the deposit amount unless a higher minimum spend applies. A receipt will be issued upon successful placement of the deposit.

Note: A separate Chinese New Year Reservation Policy applies and will supersede the above terms where relevant. Deposit or credit hold is strictly non-refundable upon successful transaction. Credit hold and deposit requirements may differ during special events or festive periods.

3. Operating Hours

Monday – Friday

• Lunch: 11:30 AM – 3:00 PM (Last order: 2:15 PM)

• Dinner: 6:00 PM – 10:00 PM (Last order: 9:30 PM)

Saturday, Sunday & Public Holidays • Lunch (1st Seating): 11:00 AM – 12:45 PM

• Lunch (2nd Seating): 1:15 PM – 3:00 PM (Last order: 2:30 PM)

• Dinner: 6:00 PM – 10:00 PM (Last order: 9:30 PM) Operating hours may vary during festive seasons or public holidays.

4. Special Requests

We will do our best to accommodate special requests, including seating preferences and dietary needs. However, all requests are subject to availability and cannot be guaranteed.

Seating arrangements for two or more separate reservations to be placed side by side are not guaranteed.